If I have requested a refund, when will I receive this?

This will depend on the supplier from whom you’re getting the refund and their T&C’s. The best place to find all this information is in your ‘Account’ in the ‘Orders’ section. You can perform all actions from there and all updates can be seen there too. If you have any other questions, you can contact us too. See “Customer Services/how do I contact you?” above.